## Summary

This guide explains how to access, start, and complete AML/CTF training modules in the AML/CTF Compliance Centre. It also shows how to track what’s still outstanding under **To do**, review what you’ve finished under **Completed** (including completion dates), and download your completion certificate once all modules are complete.

## Access the Training modules list


1. Click the **Training** tab.
2. You’ll be taken to the training page, where you will see a **To do** list of available modules that are yet to be completed.
3. Scroll through the list to find the training module you want to complete.
   * Each module includes a **title**, a brief **description** of its content, and a **Start** button to begin.
   * Modules cover different topics (for example **AUSTRAC starter kits**, **Entity Risk Assessment**, and **AML/CTF Roles and Responsibilities**).
4. Review the module lists:
   * **To do** shows modules you still need to complete (the number next to **To do** indicates how many are pending).
   * **Completed** shows modules you have finished. This section may also show each module’s **completion date**.

## Complete a training module (video + quiz)


1. **Start a module:** In the training list (under **To do**), locate the module you wish to undertake and click the **Start** button (to the right of the module title).

    ![](https://infotrack-australia.brainfish.ai/api/attachments.redirect?id=7b491b55-d0a2-4302-98c0-228eb414e922 " =1296x253")
2. **Watch the content:** You will be redirected to the module’s page. Play the training video displayed (generally 10–15 minutes long).
3. **Begin assessment:** After watching the video, click the **Start quiz** button located below the video player.
4. **Answer questions:**
   * Read the multiple-choice question displayed (there are usually 5 questions per module).
   * Select the best answer by ticking the appropriate circle.
   * Click **Next** to submit your answer and move to the next question.
   * If you select an incorrect answer, a message will indicate that one or more answers are incorrect. Re-select the correct answer to continue.
5. **Complete the quiz:** Repeat the answering process for all questions in the series.
6. **Finish and submit:** After the final question, click **Finish** to submit your quiz.
7. **Confirmation:** You will see a confirmation message/screen (for example, “Great work!”) indicating the module is complete.
8. **Return to your training list:** Click **Back to your training** to return to the main training page.

## After you complete a module

* The completed module will move from **To do** to the **Completed** section on the Training page.
* The **Completed** section provides a record of what you’ve finished (and may show the completion date for each module).

## Complete the full training program


1. Repeat the steps above for each module listed under **To do**.
2. Once all modules are finished, you will see a **Congratulations!** message confirming your training is complete.

## Download your completion certificate

After you complete all required modules, you can download a certificate for record-keeping, audits, or as proof of completion:


1. On the completion screen, click **Get your certificate**.
2. Your certificate will be displayed (showing your name and date of completion). View and download/save it when prompted.

 ![](https://infotrack-australia.brainfish.ai/api/attachments.redirect?id=b5250c8d-42bc-4a74-99ef-bd5b380ff5ab " =940x438")




How to access and complete Training modules

How to add your AUSTRAC enrolment number

Setting up the AML/CTF Compliance Centre

Navigating the Transactions tab

Governing Body access in the Compliance Centre

Senior Manager or Client-Facing staff access in the Compliance Centre

Understanding the Transactions list

User roles and Viewing permissions

Navigating the Compliance Centre

Uploading your own Firm risk assessment

Completing the Firm Risk Assessment

Uploading an external Policy document

Generate a Policy and Process document

Managing policy and process documents

Policy and Process overview

Due Diligence requirements for Compliance Officers

Performing the Bankruptcy Register search

Performing the Criminal History check

Onboarding a Compliance Officer

Onboarding Governing Body, Senior Manager and Client-facing roles

Managing Staff Onboarding

How to Review Profile Matches from a Screening Check

Understanding Screening Check Statuses

Conducting PEPs, Sanctions, and Adverse Media Checks

Tracking completed Training Modules

How to check Training Status and access your Training Completion Certificate

Managing Staff Training

AUSTRAC Reports

Viewing and filtering existing Reliance Agreements

Creating a New Reliance Agreement

Managing Reliance Agreements in the Compliance Centre

Frequently Asked Questions

Getting Started with the Compliance Centre

 Configuring Verification and Compliance Checks for individuals

Sending Onboarding Requests and Accessing the AML Summary for individuals

Completing the individual Risk Assessment and Finalising Onboarding

How to Onboard an Individual

Performing a Verification of Funds Check

How to Escalate a Client to a Compliance Officer

Enhanced Due Diligence and Escalations

How to Finalise Trust Onboardings

How to Complete the AML Risk Assessment for Trusts

How to Onboard a Trust

How to Complete the AML Risk Assessment for Companies

How to Finalise Company Onboardings

How to Onboard a Company

Conducting an Initial Risk Review for Escalations

Resolving or Investigating Escalations Further

Reviewing Escalations as a Compliance Officer

AML Customer Due Diligence

Editing staff details to resolve Staff Onboarding validation errors

Duplicate Users - Practice Management Software Integration

Old Users Appearing in Staff Onboarding

Troubleshooting

Guide

Help Center - Live

How to access and complete Training modules

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How to access and complete Training modules

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