---
title: "Performing the Criminal History check"
description: "Summary"
canonical_url: "https://infotrack-australia.brainfish.ai/articles/performing-the-criminal-history-check-4fg9rfzqZv"
md_url: "https://infotrack-australia.brainfish.ai/articles/performing-the-criminal-history-check-4fg9rfzqZv.md"
---
# Performing the Criminal History check

## Summary

This article describes how to complete and record a **Criminal history check** to satisfy the due diligence requirements for a Compliance Officer. This may include running the search via InfoTrack or triSearch and/or uploading a valid Criminal History Check document to satisfy due diligence requirements.

## Step-by-Step Instructions


1. Locate the staff member under the **Staff onboarding** tab, click **View** to open their onboarding profile, and locate the Personnel **Due Diligence (PDD)** section.
2. Find the **Criminal history check** item in the checklist.
3. If you have not performed the search yet, use the provided link to conduct the search within the InfoTrack or triSearch platform. The button labelled **Criminal history check** will link you to the relevant page within the InfoTrack or triSearch platform.    ![](https://infotrack-australia.brainfish.ai/api/attachments.redirect?id=e98cff3d-267d-413f-bc88-6242fb633a65 " =1019x508")
4. Once you have the search results (or if you already have the document), click the **Upload** button to open a pop-up titled **Criminal history check**.   ![](https://infotrack-australia.brainfish.ai/api/attachments.redirect?id=5a8e16ea-8ee5-481c-a0bf-260b46b10e23 " =512x189")
5. In the pop-up window, either drag and drop the file, or click **browse files** and select the valid criminal history check document for the staff member (supported formats include PDF, DOC, or DOCX).
6. Click **Complete** to upload the document and mark this check as complete. A confirmation banner will appear in the top right corner, and the status indicator updates to a green checkmark showing **COMPLETED**.

## Next steps: finalise onboarding


1. Repeat any remaining due diligence tasks until all mandatory items show as completed.
2. Click **Onboard** at the bottom of the screen.
3. In the confirmation dialog, click **Onboard** again to finalise.
4. A success notification will appear confirming the staff member has been successfully onboarded.