Viewing and filtering existing Reliance Agreements

Summary

The AML/CTF Compliance Centre allows organisations to establish and manage reliance agreements with third-party service providers or partners. These agreements help speed up the sharing of user information between trusted parties while maintaining strict compliance standards. By regularly reviewing this dashboard, compliance officers can easily track active partnerships, verify agreement details, and manage the lifecycle of mutual compliance structures.

Getting Started

Use this guide when you need to check the status, start date, or method of execution for your current Reliance Agreements.

Step-by-Step Instructions

1. Access the Reliance agreements tab within the AML/CTF Compliance Centre.
2. Scroll down to the Your agreements section to view a list of agreements currently in place.
3. View the table to see details for each agreement, including the agency or firm Name, execution Type, Start and End date, and current Status.
4. Note the status of each agreement, using the colored labels on the right, which will display as current, expiring soon, pending signing, expired, or voided.
5. Use the filter fields at the top right of the table to sort your agreements by Start date and Status.
6. To re-send email invitations, click the three-dot action menu next to the View button and select Resend email.
7. If an agreement is no longer required or needs to be rejected, click the three-dot action menu next to the View button and select Cancel/Decline.
8. Use the pagination controls at the bottom right of the table to scroll through multiple pages of agreements to track history.

Common Questions

What statuses can an agreement have? An agreement's status can be current, expiring soon, pending signing, expired, or voided.

Can I see how an agreement was signed? Yes, the list indicates whether an agreement was manually uploaded or digitally signed using the default system template.

Can I download a copy of the signed Agreement? A copy can be downloaded for Agreements in Current (signed) status. Either:

1. click the three-dot action menu next to the View button and select Download; or

2. click the View button and select Download from the current signed agreement itself.

Troubleshooting Tips

The list of agreements is too long to find what I need. Use the Start date and Status drop-down filters located above the list to narrow down your agreements and quickly locate the record you are looking for.