## Summary

This article guides you through completing the individual risk assessment questionnaire and finalising the onboarding process to officially onboard the client.

## When to Use This

Use this as the final step in the AML onboarding workflow after the client has submitted their information and you have reviewed the AML Summary.

## Step-by-Step Instructions


1. On the AML Summary page, locate the **Risk Assessment** section and click **Complete**.
2. Go through the digitized risk assessment questionnaire, which is based on regulatory starter kits.
3. Answer **Yes** or **No** to the provided questions relating to the specific transaction (e.g., high value transaction, physical currency, unusual service requests).
4. Review the calculated risk rating and click **Update risk** to save the assessment.
5. Next, locate the **Final onboarding checks**.
6. Check the boxes to confirm you are satisfied that identity has been established on reasonable grounds and that you understand the nature and purpose of the business relationship.

    ![image.png](https://infotrack-australia.brainfish.ai/api/attachments.redirect?id=18c91ba0-47df-4104-8783-46b59b796cec " =532x424")
7. Click **Save** to record your attestations.
8. If comfortable to onboard the company, click the **Onboard** button that appears. If not, you have the option to **Escalate** or **Offboard.**

    ![image.png](https://infotrack-australia.brainfish.ai/api/attachments.redirect?id=0a42d51f-aad2-4501-9f26-ceb438e97ed7 " =224x78")
9. Read the final attestation prompt confirming the onboarding and click **Onboard** to successfully complete the transaction.

    ![image.png](https://infotrack-australia.brainfish.ai/api/attachments.redirect?id=c354d026-0ba3-46bb-90a6-32abe0613cc3 " =460x218")

## Common Questions

* **Where do the risk assessment questions come from?** The questions are digitized and pulled from regulatory starter kits to ensure compliance.
* **What happens after I click Onboard?** The client is successfully onboarded, and the data will feed back into the Compliance Center and Practice Management Software.

## Troubleshooting Tips

* **High risk rating calculated:** If the risk assessment returns a high risk, ensure you have adequately reviewed all client documentation and consider if Enhanced Due Diligence is required before finalising the onboarding.




Completing the individual Risk Assessment and Finalising Onboarding

 Configuring Verification and Compliance Checks for individuals

Sending Onboarding Requests and Accessing the AML Summary for individuals

How to Onboard an Individual

Performing a Verification of Funds Check

How to Escalate a Client to a Compliance Officer

Enhanced Due Diligence and Escalations

How to Finalise Trust Onboardings

How to Complete the AML Risk Assessment for Trusts

How to Onboard a Trust

How to Complete the AML Risk Assessment for Companies

How to Finalise Company Onboardings

How to Onboard a Company

Conducting an Initial Risk Review for Escalations

Resolving or Investigating Escalations Further

Reviewing Escalations as a Compliance Officer

AML Customer Due Diligence

Editing staff details to resolve Staff Onboarding validation errors

Duplicate Users - Practice Management Software Integration

Old Users Appearing in Staff Onboarding

Troubleshooting

How to add your AUSTRAC enrolment number

Setting up the AML/CTF Compliance Centre

Navigating the Transactions tab

Governing Body access in the Compliance Centre

Senior Manager or Client-Facing staff access in the Compliance Centre

Understanding the Transactions list

User roles and Viewing permissions

Navigating the Compliance Centre

Uploading your own Firm risk assessment

Completing the Firm Risk Assessment

Uploading an external Policy document

Generate a Policy and Process document

Managing policy and process documents

Policy and Process overview

Due Diligence requirements for Compliance Officers

Performing the Bankruptcy Register search

Performing the Criminal History check

Onboarding a Compliance Officer

Onboarding Governing Body, Senior Manager and Client-facing roles

Managing Staff Onboarding

How to Review Profile Matches from a Screening Check

Understanding Screening Check Statuses

Conducting PEPs, Sanctions, and Adverse Media Checks

Tracking completed Training Modules

How to check Training Status and access your Training Completion Certificate

How to access and complete Training modules

Managing Staff Training

AUSTRAC Reports

Viewing and filtering existing Reliance Agreements

Creating a New Reliance Agreement

Managing Reliance Agreements in the Compliance Centre

Frequently Asked Questions

Getting Started with the Compliance Centre

Guide

Help Center - Live

Completing the individual Risk Assessment and Finalising Onboarding

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Completing the individual Risk Assessment and Finalising Onboarding

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