## Summary

This article describes how to complete and record a **Criminal history check** to satisfy the due diligence requirements for a Compliance Officer. This may include running the search via InfoTrack or triSearch and/or uploading a valid Criminal History Check document to satisfy due diligence requirements.

## Step-by-Step Instructions


1. Open the staff member's onboarding profile and locate the **Personal Due Diligence (PDD)** section.
2. Find the **Criminal history check** item in the checklist.
3. If you have not performed the search yet, use the provided link to conduct the search within the InfoTrack or triSearch platform. The button labelled **Criminal history check** will link you to the relevant page within the InfoTrack or triSearch platform.   ![](https://infotrack-australia.brainfish.ai/api/attachments.redirect?id=e98cff3d-267d-413f-bc88-6242fb633a65 " =1019x508")
4. Once you have the search results (or if you already have the document), click the **Upload** button to open a pop-up titled **Criminal history check**.  ![](https://infotrack-australia.brainfish.ai/api/attachments.redirect?id=5a8e16ea-8ee5-481c-a0bf-260b46b10e23 " =512x189")
5. In the pop-up window, either drag and drop the file, or click **browse files** and select the valid criminal history check document for the staff member.
6. Click **Complete** to upload the document and mark this check as complete.

## Next steps: finalise onboarding


1. Repeat any remaining due diligence tasks until all mandatory items show as completed.
2. Click **Onboard** at the bottom of the screen.
3. In the confirmation dialog, click **Onboard** again to finalise.
4. A success notification will appear confirming the staff member has been successfully onboarded.




Performing the Criminal History check

How to add your AUSTRAC enrolment number

Setting up the AML/CTF Compliance Centre

Navigating the Transactions tab

Governing Body access in the Compliance Centre

Senior Manager or Client-Facing staff access in the Compliance Centre

Understanding the Transactions list

User roles and Viewing permissions

Navigating the Compliance Centre

Uploading your own Firm risk assessment

Completing the Firm Risk Assessment

Uploading an external Policy document

Generate a Policy and Process document

Managing policy and process documents

Policy and Process overview

Due Diligence requirements for Compliance Officers

Performing the Bankruptcy Register search

Onboarding a Compliance Officer

Onboarding Governing Body, Senior Manager and Client-facing roles

Managing Staff Onboarding

How to Review Profile Matches from a Screening Check

Understanding Screening Check Statuses

Conducting PEPs, Sanctions, and Adverse Media Checks

Tracking completed Training Modules

How to check Training Status and access your Training Completion Certificate

How to access and complete Training modules

Managing Staff Training

AUSTRAC Reports

Viewing and filtering existing Reliance Agreements

Creating a New Reliance Agreement

Managing Reliance Agreements in the Compliance Centre

Frequently Asked Questions

Getting Started with the Compliance Centre

 Configuring Verification and Compliance Checks for individuals

Sending Onboarding Requests and Accessing the AML Summary for individuals

Completing the individual Risk Assessment and Finalising Onboarding

How to Onboard an Individual

Performing a Verification of Funds Check

How to Escalate a Client to a Compliance Officer

Enhanced Due Diligence and Escalations

How to Finalise Trust Onboardings

How to Complete the AML Risk Assessment for Trusts

How to Onboard a Trust

How to Complete the AML Risk Assessment for Companies

How to Finalise Company Onboardings

How to Onboard a Company

Conducting an Initial Risk Review for Escalations

Resolving or Investigating Escalations Further

Reviewing Escalations as a Compliance Officer

AML Customer Due Diligence

Editing staff details to resolve Staff Onboarding validation errors

Duplicate Users - Practice Management Software Integration

Old Users Appearing in Staff Onboarding

Troubleshooting

Guide

Help Center - Live

Performing the Criminal History check

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Performing the Criminal History check

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