How to check Training Status and access your Training Completion Certificate

Summary

You can check your AML/CTF training status from the Training area in the AML/CTF Compliance Centre. If you’ve completed all required modules, you can view and download your official completion certificate (showing your name and completion date) for record-keeping, audits, or proof of completion.

When to Use This

Use this guide to:

• confirm whether your training is still in progress or complete
• review which modules you’ve completed
• access and download your completion certificate

Check your training status (and view completed modules)

1. From the main dashboard, open the AML/CTF Compliance Centre.
2. Click the Training tab.
3. On the Training page, review your current training status (for example, whether there are any modules remaining under To do, or whether training is complete).
4. Scroll down to the Completed section to view a list of modules you have finished (and completion dates, if shown).

Download your completion certificate

The Get your certificate button is only available after you have completed all required modules.

Option A: Download the certificate immediately after completion

1. Complete all required sections of your training module(s). When the final requirement is completed, you will see a "Congratulations!" message confirming completion.
2. Click Get your certificate.
3. You will see a preview of your AML/CTF completion certificate (showing your name and the date of completion).
4. The system will generate a PDF and prompt you to download/save it (depending on your browser settings, the PDF may download automatically).
5. If a completion pop-up appears after the download prompt, click Finish to close the pop-up and return to the training dashboard.

Option B: Access the certificate later from the Compliance Centre (Training tab)

1. From the main dashboard, navigate to the AML/CTF Compliance Centre.
2. Click the Training tab.
3. If you have completed all modules, a "Training complete!" pop-up will appear. Click Next.
4. You will be taken to the "Congratulations!" screen, which shows a preview of your certificate.
5. Click Get your certificate.
6. The system will generate a PDF and a download prompt will appear (depending on your browser settings, the PDF may download automatically). Download/save a copy of the certificate when prompted.
7. Click Finish to close the pop-up and return to the training dashboard (if shown).

Viewing completed modules and dates after completion

On the Training page, you can scroll down to the Completed section to see all completed training modules and the dates they were completed.

Common Questions

Where does the file go after I click save? The file is saved to the specific location you selected in the file explorer window. If you didn't see a window, check your computer's default Downloads folder.

Troubleshooting Tips

The "Get your certificate" button is not visible. Double-check that you have fully completed every part of the training (all required modules). The certificate option is only presented after 100% completion.

Summary

You can check your AML/CTF training status from the Training area in the AML/CTF Compliance Centre. If you’ve completed all required modules, you can view and download your official completion certificate (showing your name and completion date) for record-keeping, audits, or proof of completion.

When to Use This

Use this guide to:

• confirm whether your training is still in progress or complete
• review which modules you’ve completed
• access and download your completion certificate

Check your training status (and view completed modules)

1. From the main dashboard, open the AML/CTF Compliance Centre.
2. Click the Training tab.
3. On the Training page, review your current training status (for example, whether there are any modules remaining under To do, or whether training is complete).
4. Scroll down to the Completed section to view a list of modules you have finished (and completion dates, if shown).

Download your completion certificate

The Get your certificate button is only available after you have completed all required modules.

Option A: Download the certificate immediately after completion

1. Complete all required sections of your training module(s). When the final requirement is completed, you will see a "Congratulations!" message confirming completion.
2. Click Get your certificate.
3. Your AML/CTF completion certificate will be displayed (showing your name and the date of completion).
4. When prompted, download/save the file to your computer.
5. If a completion pop-up appears after the download prompt, click Finish to close the pop-up and return to the training dashboard.

Option B: Access the certificate later from the Compliance Centre (Training tab)

1. From the main dashboard, navigate to the AML/CTF Compliance Centre.
2. Click the Training tab.
3. If you have completed all modules, a "Training complete!" pop-up will appear. Click Next.
4. You will be taken to the "Congratulations!" screen, which shows a preview of your certificate.
5. Click Get your certificate.
6. A download prompt will appear. Download/save a copy of the certificate when prompted.
7. Click Finish to close the pop-up and return to the training dashboard (if shown).

Common Questions

Where does the file go after I click save? The file is saved to the specific location you selected in the file explorer window. If you didn't see a window, check your computer's default Downloads folder.

Troubleshooting Tips

The "Get your certificate" button is not visible. Double-check that you have fully completed every part of the training (all required modules). The certificate option is only presented after 100% completion.