Getting Started with the Compliance Centre
Setting up the AML/CTF Compliance Centre
How to add your AUSTRAC enrolment number
Navigating the Compliance Centre
Navigating the Transactions tab
Governing Body access in the Compliance Centre
Senior Manager or Client-Facing staff access in the Compliance Centre
Understanding the Transactions list
User roles and Viewing permissions
Completing the Firm Risk Assessment
Uploading your own Firm risk assessment
Policy and Process overview
Uploading an external Policy document
Generate a Policy and Process document
Managing policy and process documents
Managing Staff Onboarding
Onboarding a Compliance Officer
Due Diligence requirements for Compliance Officers
Performing the Bankruptcy Register search
Performing the Criminal History check
Onboarding Governing Body, Senior Manager and Client-facing roles
Resending Verification Links to Staff
Conducting PEPs, Sanctions, and Adverse Media Checks
How to Review Profile Matches from a Screening Check
Understanding Screening Check Statuses
Managing Staff Training
Tracking completed Training Modules
How to check Training Status and access your Training Completion Certificate
How to access and complete Training modules
AUSTRAC Reports
Managing Reliance Agreements in the Compliance Centre
Viewing and filtering existing Reliance Agreements
Creating a New Reliance Agreement
AML Customer Due Diligence
Manually Completing Verification of Identity (VOI)
Adding and Configuring New Parties
How to Onboard an Individual
Overview of AML Onboarding Workflow for individuals
Configuring Verification and Compliance Checks for individuals
Sending Onboarding Requests and Accessing the AML Summary for individuals
Completing the individual Risk Assessment and Finalising Onboarding
Enhanced Due Diligence and Escalations
Performing a Verification of Funds Check
How to Escalate a Client to a Compliance Officer
How to Onboard a Trust
How to Finalise Trust Onboardings
How to Complete the AML Risk Assessment for Trusts
How to Onboard a Company
How to Use the Ultimate Beneficial Owner (UBO) Function
How to Complete the AML Risk Assessment for Companies
How to Finalise Company Onboardings
Reviewing Escalations as a Compliance Officer
Conducting an Initial Risk Review for Escalations
Resolving or Investigating Escalations Further
How to Review a Completed VOI
How to Verify Your Mobile Number for VOI Review
How to Complete the Verifier Declaration
How to Download the Completed VOI Report
How to Review a Completed KYC Onboarding Form
Modifying Sent KYC Onboarding Forms
Cancelling an ordered VOI